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May 31, 2023

7 signs why high growth companies need an Intranet

why high growth companies need an Intranet, 7 signs why high growth companies need an Intranet

High-growth companies are constantly expanding and evolving. This can make it difficult to keep track of everything and keep everyone on the same page. When your organization is expanding, and the number of employees is increasing, it becomes challenging to maintain effective communication and information sharing. An intranet can centralize information, documents, and resources, making them easily accessible to employees. 

What are the signs that you may need an intranet?  

Here are some common situations that high growth companies might observe and why it may be time to deploy an intranet: 

Communication challenges  

In the early stages of a company's growth, communication tends to be informal and relies on face-to-face interactions. However, as the company expands, this informal approach becomes inefficient. Without standardized communication processes, employees may struggle to access the information they need or may receive inconsistent messages.  

In high-growth companies, leaders may become more focused on executing strategies and meeting targets, sometimes overlooking the importance of transparent communication. When employees feel information is being withheld or decisions are made without their input, trust and engagement can suffer. Open and transparent communication is crucial for fostering a sense of ownership and alignment. 85% of employees said they’re most motivated when management offers regular updates on company news. 

If your business relies on frequent communication between departments, an intranet like GreenOrbit can help. Intranets provide a central location for employees to access valuable information, share files, and communicate with one another. This can reduce the number of emails or phone calls required to get work done and improve overall communication within the organization.  

Maintaining company culture and values. 

As high-growth companies scale, it becomes increasingly challenging to preserve the original company culture and values. With new employees joining, it's essential to ensure that everyone aligns with the company's mission, vision, and core values. Deloitte reports that 94% of executives and 88% of employees believe a distinct workplace culture is important to business success 

An intranet can also help amplify company culture by providing a platform for employees to engage and interact with each other, recognize contributions, reinforce company values, and participate in company-wide initiatives and events etc. These benefits allow organizations to better position themselves as attractive employers. 

Managing documents has become a headache.  

High growth companies often generate a lot of documents and files, which can be difficult to manage and organize. An intranet can provide a secure and centralized platform for storing and sharing documents, making it easy for employees to access the information they need. Senior management can feel comfortable knowing that staff are accessing the single version of the truth. A good document library not only provides easy access for employees, but also supports content owners in ensuring only the very latest versions of documents are accessible. 

Employees are spending a lot of time searching for information. 

As companies grow, it becomes increasingly difficult to keep track of all the information and knowledge that employees need to do their jobs, far too many hours will be spent trying to find the important document, contract, spreadsheet etc…. An intranet can provide a centralized repository that employees can access whenever they need to. 

Searching the intranet allows employees to quickly find the information they need without having to reach out to colleagues or spend time browsing through various sources. It eliminates the need for repetitive questions and enables employees to access information on-demand, saving time and improving productivity.  

Trying to keep abreast of market changes and competition. 

The business landscape is dynamic, and high-growth companies must constantly monitor market changes and adapt accordingly. They need to stay ahead of the competition, identify emerging trends, and adjust their strategies to maintain their competitive edge. 

An intranet can provide employees with access to information about competitors, market trends, and other relevant data, helping them to stay informed about the competitive landscape. It can also provide a platform for employees to share and develop latest ideas, helping your organization to stay ahead of the competition by fostering a culture of innovation. 

Struggling to manage customer expectations.  

High-growth companies often face higher customer expectations as they scale. Delivering consistent quality and excellent customer service becomes more challenging with increasing volumes and expanding customer bases.  

Companies with engaged employees have 89% greater customer satisfaction and 50% higher customer loyalty than ones with disengaged employees. 

An intranet can host a knowledge base that contains frequently asked questions, troubleshooting guides, product/service information, and other relevant resources. Customer service representatives can instantly search and retrieve answers to common customer queries, enabling them to provide accurate and consistent responses in a timely manner. This reduces the need for repetitive inquiries and improves the efficiency of customer service interactions. 

Keeping on top of regulatory compliance 

With growth comes increased scrutiny, and high-growth companies must navigate regulatory and compliance requirements. They need to stay updated with relevant regulations, industry standards, and legal obligations to avoid penalties and legal issues. 

Taking measures to stay compliant can feel like a challenge but it can save your company its reputation in the end. Their purpose is to protect your business. While this all sounds far too serious, the good news is that it need not be complicated – the easiest way to achieve some peace of mind is through your intranet. Read how an Intranet will help with easing your compliance challenges.  

Your intranet can be an incredibly strategic tool where companies can not only centralize everything employees need but drive collaboration, culture, and productivity.  

Are you a high growth company that needs our help, please reach out to us, and find out more about how GreenOrbit can support your organization? Contact the team for a personalized demo.  

Article written by Toby Milner

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