SERVICES

A team of intranet experts so you don't have to go it alone

INTRANET CUSTOMER SERVICE

Get your intranet up and running in no time

You need to get your organization going, and there’s no time to lose. We don’t just offer you the best intranet & portal software — we provide step-by-step consulting services to ensure a successful and fast intranet implementation.

UNMATCHED EXPERTISE

This isn’t our first orbit

Since 1995, we’ve delivered more than 2,000 projects in 65 countries with over 1.2 million users. Nobody else has that level of intranet and extranet experience.

PROVEN METHODOLOGY

Right there with you, step-by-step

We know intranets, and we know how to deliver intranets that succeed. With a step-by-step approach that has been tested and fine-tuned over decades of intranet implementations, we work with you to deliver a completely tailored solution that meets your every need.

George Washington University

Our interactions with the GreenOrbit team have been amazing. Everyone has been so friendly, helpful, communicative and open to doing whatever they can to help us.

Read the Case Study

The best intranet customer service out there

You won’t find intranet experts like us anywhere else. Explore our services to see how we can launch your organization toward success.

Information Architecture

We work with you to gather detailed insight into the way your organization communicates, stores, and shares information. Our focus is to define your information architecture and provide you with a comprehensive report of recommendations.

User Testing

Our intranet experts will work with key stakeholders in your organisation to define user-personas, develop real-world tests, and analyse the results — all to ensure the best user experience for your employees.

Installation

Either configure and install GreenOrbit on your own server, or let us host and manage it for you in the cloud. Totally up to you.

Extranet Configuration

Get connected to clients, partners, or remote employees. Utilize our extranet configuration service to enable secure, external access to your intranet & portal.

Site Design

Modify GreenOrbit to meet your organization’s design requirements. We assist with the design and layout of your intranet & portal to reflect your internal branding and communication goals.

Site Builds

Using your information architecture requirements, we’ll build the foundations of your intranet solution for you. We work quickly to create the overall site architecture, so your content owners can quickly start adding and migrating content.

Training & Mentoring

Our specialised intranet training courses will equip you to get the most out of our intuitive and easy-to-use solution — so you can be confident in running a seamless, high-performing digital workplace.

Support

Technical intranet support is available online, 24 hours a day, 5 days a week. Queries are handled efficiently by our team of skilled GreenOrbit technical experts.