People are quitting their jobs at a record pace in what’s been called ‘the great resignation’. After working from home for months, with no commute and more time with family, many people have decided it’s time for a change. Workers are expecting flexible working and greater support for mental health from companies.
Given this, many more people will be going through the transition to a new job, a process commonly known as offboarding
The process involves various elements such as; expertise and knowledge sharing, exit interviews, recovery of assets, and finishing up the necessary forms and formalities.
Done correctly, offboarding makes your employees feel valued and appreciated throughout the ‘departing’ process. It strengthens an organizations relationship with them and leaves the employee with a pleasant impression of the organization.
The desire to start something new is not the only reason for people to leave an organization, others include; retirements, layoffs, relocations or maybe a disconnect with the company’s culture, values and goals. No matter the reason a good offboarding experience is important, for multiple reasons e.g.
Below are a number of ways an intranet like GreenOrbit will assist in a smooth offboarding process
An employee offboarding checklist details all of the necessary tasks that must be done when an employee leaves the company. It’s a check-box exercise so that HR managers can see quickly which activities have been completed and which are still to be done. The checklist template can be stored for easy access in a document folder on your HR Intranet site. The checklist could include some of the items below:
Exit interviews are a way to gather great feedback on your workplace, offboarding employees often open up more. They will provide a deeper look at your culture, day-to-day processes, management, and employee morale. Store an exit interview template on your intranet for easy access. Here are the top 12 questions to include from recruitment site Total Jobs
You could store the results in a folder on the intranet, but you would probably want to make it restricted viewing by applying the necessary permissions
Give the outgoing employee a ‘shout out’. This could be in a social post or if the employee had been there a long time, or made a significant impact a news story. Highlight their strengths, achievements, and significant contributions in the company. You could gather stories and snippets of information from other colleagues and publish as part of the tribute.
Your employees bring in so many skills and abilities and gain so much knowledge on their role and responsibilities. Unless it’s documented, this ‘corporate memory’ is simply lost once they leave. The next person in their role will have to start pretty much from scratch.
The knowledge transfer process allows them to document the vital points for your future employees and others in the team.
If processes and documents exist on the intranet, now is the time to get the person leaving to review them and get them updated with their implicit knowledge, either doing it themselves or collaborating with an intranet author
You could create a private area; a place to have discussions, share messages, files and media so that knowledge transfer can be managed securely, and stored for future reference
Hopefully you will be able to replace your outgoing member of staff, and that there is a process to follow with your HR teams to get this done. To speed things up don’t waste time on paper-based forms and complicated processes – get everything streamlined using an online form and workflow on your Intranet.
Update your Intranet organisation charts with a vacancy, and then when the post is filled add the new employee to the hierarchy. Don’t forget to introduce the new employee to their colleagues and link to their profile
This could be something formal where a form submission is needed in reply to an invitation
Or a less formal calendar entry announcing a gathering for drinks
GreenOrbit provides intranet software with everything you need built in - easy to use and easy to manage. Want to know more about GreenOrbit, contact a consultant for a personalized demo. https://greenorbit.com/book-a-demo/
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